Introduction
At GOGC Academy, we strive to provide high-quality courses and a seamless learning experience. This Refund and Returns Policy explains the conditions under which you can request a refund or return a purchased course.

1. Refund Eligibility

• Refunds are only applicable for paid courses, not free courses.

• A refund can be requested within 7 days of purchase if you have not accessed more than of the course content.

• Refunds are not applicable if the course has been completed or accessed beyond the permitted threshold.

2. How to Request a Refund

• Contact our support team at support@gogcacademy.com with your purchase details and reason for the refund.

• Requests will be reviewed, and you will receive confirmation regarding approval or denial within 7 days

3. Refund Process

• Approved refunds will be processed through the original payment method.

• The refund may take 5–10 business days to reflect in your account depending on your bank or payment provider.

4. Exceptions

• Free courses, discounted promotional courses, or courses accessed beyond the allowed threshold are not eligible for a refund.

• Any fraudulent or abusive refund requests will be denied.